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Managed Services


With pressure to modernize and transition to highly integrated technology stacks, many organizations are shifting from managing their environments to managed data center support. ComportSecure provides on-site and off-site managed services with around the clock, proactive monitoring and world-class engineering support. We work with you to understand your needs and budget, and offer a solution that fits.

  • On-Site Managed Infrastructure Services
  • Off-Site Managed Infrastructure Services
  • Data is a vital business asset.  ComportSecure’s on-site data center management ensures that your data is protected, secure and accessible when you need it. Our managed services available at your site include:

    24×7 Monitoring & Management – Comport’s 24x7x365 management and monitoring console provides awareness, remediation, and ticket generation.  Direct alerts to predefined contacts ensure immediate awareness of issues. Once alerted, experts in our network operations center quickly remediate issues.

    Proactive Maintenance – The most harm often comes from the most preventable vulnerabilities.  We monitor your infrastructure for potential degradation or outage, develop patch-management schedules, identify issues, and remediate before problems arise.

    Reporting – Comport provides regular reporting on your infrastructure, visible via portal. In addition, we review trends and data insights in depth with your team.

    Issue Escalation and Vendor Management – Our management system has escalation timers throughout the fault management process, to meet SLO’s. Comport relieves you of the headaches of determining cause; we identify, address, and resolve issues with relevant vendors.

    Telco/ISP Issue Isolation, Identification & Management –  Our engineers work closely with your service providers to facilitate quicker problem identification and resolution.

    Emergency On-site Dispatch – In the event that you need an on-site resource, Comport schedules a qualified expert to provide timely response and remediation of critical issues.

  • With growing demands on IT from the business and complexity in the data center, many organizations are turning to off-site co-location services to spur growth, satisfy the need for continual uptime, and offload staff.  ComportSecure provides a premium, secure, compliant location, with infrastructure management options to support your needs and budget:

    • Your staff manages your off-site infrastructure
    • ComportSecure manages your off-site infrastructure

     

    Managed Services

    Middleware Server Management

    WebLogic, WebSphere, JBOSS

    Database Management

    Oracle, SQL, MySQL

    OS Management

    Windows, Unix, Linux, Solaris

    Monitoring, Patch Management

    Security

    Firewall, Managed IDS, Centralized Logging

    Web Application Firewall, DDOS Protection

    Enterprise Storage Solutions

    SAN, NAS, Deduplication, Replication, Backup

    Professional Services

    Compliance, Data Center Migration, Collaboration

    Disaster Recovery as a Service

    Server to Cloud Recovery, Cloud to Cloud Recovery, SAN-based Replication

     

    Data Center Compliance

    HIPAA, PCI, SSAE-16, SOC 1 Type II, SOC 2 Type II, and SOC 3

     

    Physical Space

    Our 100,000 sq. ft. co-location facility features open rack space, dedicated cages and even work suites. Choose from medium to high power density levels and enjoy high-speed inter-facility WAN solutions from a carrier-neutral facility.

     

    Data Center Redundancy

    Data redundancy and high availability are often top reasons for choosing our co-location facility. Our data center provides fully redundant generators with uninterrupted power supply and reliable cooling. Within the data center N+1 redundancy, electrical power and environmental monitoring provide peace of mind that in the event of a component failure, your data is protected. High density server and storage ensure high availability.

     

    Security

    Our site protects your digital assets with physical and logical security measures including dual factor authentication, biometric, card scan and 24/7 video surveillance with digitally recorded history.